Private woods-and-water retreat near Cowanesque Lake, Corning, Watkins Glen & the PA Grand Canyon

Guest Guide · Pool

The pool, explained.

Three small things keep the pool clear all week, and none of them take more than a couple of minutes. Everything else is handled for you.

DailyEmpty the Dolphin
20 minMax water top-off at a time
22 PSITell us if the filter goes over
2 minTotal daily effort

The short version

We handle the upkeep. You handle the floats.

The pool is serviced and chemically balanced before every stay, and our maintenance team keeps it that way. You should never need to add chemicals, backwash the filter, or touch the equipment.

There are only three things worth your attention: the water level, the Dolphin cleaner, and the pressure gauge on the sand filter. All three are below, and together they take about two minutes a day.

Seasonal heated pool at Serenity Woods on a sunny afternoon

For guests

Three things, two minutes.

Do these and the pool stays clear and swimmable for your whole stay.

1. Clean the Dolphin daily

The Dolphin is the robotic cleaner that lives in the pool and keeps the bottom free of debris. Emptying it takes about two minutes and makes a visible difference:

  1. Pull the Dolphin up by its cable.
  2. Open it and dump the debris out in the yard.
  3. Close it and drop it back in the pool.

That is the whole job. Doing it once a day keeps the pool bottom clean for you rather than letting a week of leaves pile up.

2. Check the water level

Look at the pool intake and find the four screws on it. The water should sit above the midpoint between the second and third screws. If it has dropped below that line, feel free to top it off with the hose.

Run the hose for 20 minutes at a time, then stop. After topping off, hold off on heavy water use in the house — long showers, laundry, dishwasher — for two to four hours.

3. Glance at the sand filter PSI

The sand filter has a pressure gauge on it. Normal operation sits below 22 PSI. If you see it reading over 22, let us know and we will schedule a backwash in the next few days. Nothing is wrong and you do not need to do anything else — it just means the filter is due for a cleaning.

⚠︎ About the well — please read before topping off

The property runs on well water. Running the hose into the pool for too long can exhaust the well, and recovering from that is not a quick or pleasant fix for anyone. Stick to 20 minutes at a time, and give the well two to four hours to recover before using heavy water in the house. If the level still looks low after a top-off, wait a few hours and repeat rather than running it longer.

Safety

The rules that are not negotiable.

There is no lifeguard here and help is not close by. These exist so your trip stays a good memory.

Swim at your own risk

Everyone using the pool does so at their own risk. Guests are responsible for themselves and for anyone they bring onto the property, including day visitors and children who are not on the reservation. The full house rules live in your Airbnb or VRBO booking.

Children and non-swimmers

Children need an adult watching the water — not nearby, not on a phone, watching. Non-swimmers should stay in the shallow end and wear a flotation device. Keep the Dolphin's cable out of the way while people are swimming.

No diving
No glass in the pool area
Never swim alone
Children supervised at all times
No swimming while impaired
Out of the water at first thunder
Don't add chemicals
Quiet by 11 PM

Emergency: call 911. The property address is [full street address] — worth saving in a phone before you need it.

Something looks off

Tell us — we would rather hear it twice.

Water looks cloudy

Usually a heavy swim day, sunscreen, or a passing storm, and the filter clears it within a day. Empty the Dolphin, check the PSI, and message us.

Water looks green

Not normal. Stop swimming and message us right away so we can get maintenance out.

PSI over 22

The filter needs a backwash. Let us know and we will take care of it — no action needed on your end.

Dolphin isn't moving

Pull it out, empty it, and put it back. If it still will not run, leave it out of the water and message us.

Water level keeps dropping

A few inches over a hot week is normal evaporation. Needing to top off every day is not — tell us.

Something broke

Accidents happen and we would much rather know immediately than find it at turnover. Send a photo through the booking platform.

For maintenance & cleaning staff

Service procedures.

This section is for our maintenance and cleaning team, not for guests. Guests do not need to do any of the following.

Every clean — checklist

  1. Add one packet of shock.
  2. Clean the Dolphin so it is empty for the next guest arrival.
  3. Check the sand filter PSI — over 22 means schedule a backwash.
  4. Check the water level against the intake screws and top off if needed.

Water Guru (chlorine monitor)

Chlorine is monitored by a Water Guru unit in the filter basket area. It is battery powered and occasionally loses its Wi-Fi connection, which stops the owner from seeing readings.

To reset it, only when the owner asks: take the Water Guru out, remove the cover, pull one battery out, put the battery back in, and return the unit. That restores the connection.

Cleaning the filter basket

  1. Turn the pump off at the breaker.
  2. Remove the basket and dump it out.
  3. Return the basket.
  4. Flip the breaker back on.

Always kill the breaker first. Never open the basket with the pump running.

Backwashing the sand filter

Needed roughly every three to four weeks. A PSI reading over 22 is the signal that it is due. Total time is about four minutes.

  1. Flip the pump breaker off.
  2. Turn the handle 180° to the backwash position.
  3. Unroll the discharge tube and run it out into the yard.
  4. Flip the breaker back on and let it run about one minute, or until the water in the sight glass runs clear.
  5. Flip the breaker off.
  6. Turn the dial 180° back to normal operation.
  7. Flip the pump breaker back on.
  8. Roll the tube up and put it back.

The water level will usually be low after a backwash — top it off following the water level guidance above, including the 20-minute limit on the well.

Pool questions

Reach us through the platform you booked on.

Messages through Airbnb or VRBO reach us fastest and keep everything documented for both of us. For anything urgent involving safety, call 911 first and message us after.

More in the guide

Keep reading.

Things to do →

Lake days, wineries, waterfalls, racing weekends, and dark-sky stargazing.

Photo gallery →

See the pool, deck, creek, and the rest of the property before you arrive.